Macro close-up of a raw amber glass jar with a plain-English label, soft neutral background, bright daylight.
Macro close-up of a raw amber glass jar with a plain-English label, soft neutral background, bright daylight.
Direct support

Honest answers for sensitive skin

Whether you have a question about our limited-ingredients, need help tracking a shipment, or want to discuss the botanicals we use, we are here to help.

Get in touch

Write to our team

We respond to all inquiries within 24 hours. Let us know how we can assist with your clean-living journey.

Macro close-up of raw unrefined ingredients including blocks of beeswax and dried calendula petals, bright natural window light.
Macro close-up of raw unrefined ingredients including blocks of beeswax and dried calendula petals, bright natural window light.
+ Common Questions

Transparency in detail

What is your return policy?

Why use a limited-ingredient approach?

We offer a straightforward 30-day return window. If a formula does not suit your sensitive skin, contact us for a full refund.

By limiting our formulas to recognizable ingredients, we reduce the need for synthetic emulsifiers and preservatives that trigger skin sensitivity.